.chat-launcher{position:fixed;right:28px;bottom:26px;z-index:60;border:0;border-radius:999px;padding:9px 18px 9px 10px;background:linear-gradient(120deg,var(--blue),var(--cyan));color:white;display:flex;align-items:center;gap:10px;box-shadow:0 14px 42px #001b4080;transition:transform .2s,box-shadow .2s}.chat-launcher:hover{transform:translateY(-3px);box-shadow:0 18px 48px #001b4099}.chat-launcher svg{width:37px;height:37px;padding:7px;border-radius:50%;background:#041326;stroke:var(--cyan);fill:none;stroke-width:1.7;stroke-linecap:round}.launcher-label{display:grid;text-align:left;line-height:1.1}.launcher-label b{font-size:13px}.launcher-label small{font-size:10px;opacity:.72;margin-top:3px}.launcher-pulse{position:absolute;width:10px;height:10px;background:#43e6a8;border:2px solid #079de8;border-radius:50%;left:36px;top:7px;z-index:2}
.chat-shell{position:fixed;inset:0;z-index:100;pointer-events:none}.chat-shell[hidden]{display:none}.chat-panel{position:absolute;right:26px;bottom:24px;width:min(400px,calc(100vw - 32px));height:min(680px,calc(100dvh - 40px));background:#f7f9fb;border:1px solid #dbe4ec;border-radius:22px;overflow:hidden;display:flex;flex-direction:column;pointer-events:auto;box-shadow:0 26px 90px #00091d73;animation:chatIn .28s cubic-bezier(.2,.8,.2,1)}@keyframes chatIn{from{opacity:0;transform:translateY(18px) scale(.96)}}
.chat-header{position:static;height:auto;min-height:78px;background:linear-gradient(135deg,#061328,#0b2443);color:white;padding:14px 15px 14px 17px;display:flex;align-items:center;gap:11px;border-bottom:1px solid #ffffff17}.nia-avatar{width:46px;height:46px;flex:0 0 46px;border-radius:15px;display:grid;place-items:center;position:relative;background:linear-gradient(145deg,var(--blue),var(--cyan));color:white;font:700 22px Manrope}.nia-avatar i{width:10px;height:10px;position:absolute;right:-2px;bottom:-2px;border:2px solid #07162b;border-radius:50%;background:#36d990}.chat-identity{flex:1;min-width:0}.chat-identity>div{display:flex;align-items:center;gap:7px}.chat-identity h2{font:700 17px Manrope;margin:0;letter-spacing:0}.ai-pill{color:#7deeff;background:#00cfff17;border:1px solid #00cfff38;border-radius:5px;padding:2px 5px;font:700 8px Manrope;letter-spacing:.08em}.chat-identity p{margin:3px 0 0;color:#ffffff8c;font-size:10px}.chat-identity p i{display:inline-block;width:6px;height:6px;background:#36d990;border-radius:50%;margin-right:3px}.icon-button{width:34px;height:34px;padding:8px;border:0;border-radius:50%;background:transparent;color:#ffffffa6}.icon-button:hover{background:#ffffff12;color:white}.icon-button svg{width:100%;stroke:currentColor;fill:none;stroke-width:1.7;stroke-linecap:round}
.chat-body{flex:1;overflow-y:auto;padding:17px;scroll-behavior:smooth;background:linear-gradient(180deg,#f3f7fb,#f9fbfc)}.day-label{text-align:center;color:#8b99a7;font-size:8px;letter-spacing:.12em;margin:2px 0 17px}.message-row{display:flex;gap:8px;margin-bottom:15px;align-items:flex-end}.message-row.user{justify-content:flex-end}.mini-avatar{width:24px;height:24px;flex:0 0 24px;border-radius:8px;background:linear-gradient(145deg,var(--blue),var(--cyan));color:white;display:grid;place-items:center;font:700 11px Manrope}.message-wrap{max-width:83%}.bubble{padding:12px 14px;font-size:13px;line-height:1.48;white-space:pre-wrap;overflow-wrap:anywhere}.assistant .bubble{background:white;border:1px solid #dce5ec;border-radius:5px 16px 16px 16px;box-shadow:0 3px 14px #07111f0a}.user .bubble{background:#0b2039;color:white;border-radius:16px 16px 5px 16px}.message-wrap time{display:block;margin:5px 4px 0;color:#929eaa;font-size:8px}.user time{text-align:right}.quick-replies{display:flex;flex-wrap:wrap;gap:7px;margin:5px 0 17px 32px}.quick-replies button{border:1px solid #c5d4df;background:white;border-radius:999px;color:#36546b;padding:8px 11px;font-size:10px;transition:.2s}.quick-replies button:hover{color:#006cff;border-color:#61a4ec;background:#f5faff}.typing .bubble{display:flex;gap:4px;padding:14px 16px}.typing i{width:5px;height:5px;background:#7890a2;border-radius:50%;animation:typing 1s infinite}.typing i:nth-child(2){animation-delay:.15s}.typing i:nth-child(3){animation-delay:.3s}@keyframes typing{50%{transform:translateY(-4px);opacity:.45}}
.whatsapp-card{margin:-2px 0 17px 32px;padding:13px;border:1px solid #c8ebd7;border-radius:14px;background:#f1fbf5}.whatsapp-card p{margin:0 0 10px;color:#4b6657;font-size:10px;line-height:1.4}.whatsapp-card a{display:flex;align-items:center;justify-content:center;gap:8px;background:#20b965;color:white;text-decoration:none;border-radius:10px;padding:10px;font-size:12px;font-weight:700}.whatsapp-card svg{width:17px;height:17px;fill:currentColor}.chat-error{color:#b43b3b;font-size:10px;margin:-7px 0 12px 32px}
.chat-footer{background:white;padding:11px 14px 9px;border-top:1px solid #dce4ea}.chat-footer form{display:flex;align-items:flex-end;gap:8px;background:#f2f5f7;border:1px solid transparent;border-radius:14px;padding:6px 6px 6px 13px}.chat-footer form:focus-within{border-color:#74aee4;background:white}.chat-footer textarea{flex:1;resize:none;max-height:100px;border:0;outline:0;background:transparent;padding:7px 0;font-size:12px;color:#07111f}.chat-footer textarea::placeholder{color:#8c99a3}.send-button{width:34px;height:34px;flex:0 0 34px;border:0;border-radius:10px;background:linear-gradient(135deg,var(--blue),var(--cyan));color:white;padding:8px}.send-button:disabled{background:#d9e1e6;color:#929da5;cursor:default}.send-button svg{width:100%;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.chat-footer>p{margin:7px 0 0;text-align:center;font-size:8px;color:#929da5}
@media(max-width:540px){.launcher-label{display:none}.chat-launcher{right:18px;bottom:18px;padding:9px}.launcher-pulse{left:34px}.chat-panel{inset:0;width:100%;height:100dvh;max-height:none;border-radius:0;border:0}.chat-shell{background:#f7f9fb}.chat-header{min-height:74px}}
@media(prefers-reduced-motion:reduce){.chat-panel,.typing i{animation:none!important}}